Resilience and Crisis Management is a multidisciplinary course that explores the principles, strategies, and practices required to enhance organizational resilience and effectively manage crises in dynamic and uncertain environments. The course examines risk identification and assessment, business continuity planning, crisis preparedness, emergency response, disaster recovery, and organizational learning. It also focuses on leadership, communication, decision-making under pressure, stakeholder management, and the development of resilient systems capable of adapting to disruptions and recovering from adverse events.
Students will develop the knowledge and practical skills needed to anticipate, prepare for, respond to, and recover from crises while minimizing operational, financial, reputational, and human impacts. The course emphasizes proactive planning, resilience thinking, and continuous improvement to ensure organizational sustainability and long-term success.